ITIL 4 Training Material

Genuine Cisco resources for the ITIL 4 Foundation, grouped by how you'd use them. Once you've studied a domain, head to the Certifications › ITIL 4 practice assessment to check your readiness - it will point you back to specific resources below for any weak domain.

Official Exam Info

Start here: confirm exactly what the current exam covers before you study.

ITIL 4 Foundation candidate syllabus (AXELOS)

The official syllabus: learning outcomes and their exact exam weighting.

Passing your ITIL 4 Foundation Exam: Introduction (AXELOS)

AXELOS's own guidance on exam format and how to prepare.

How Certification Works

Unlike the networking certs in this app, ITIL 4 training and exams are delivered exclusively through accredited training organizations (ATOs), not directly by AXELOS.

AXELOS resource hub

AXELOS's central hub for guidance, white papers, and official resources across all ITIL levels.